Terms of Service
August 2026 Version
Preamble
These General Terms and Conditions of Use for the company MESINEDO (hereinafter "GTCU") - whose full contact details are available by clicking here (hereinafter " MESINEDO") - aim to define the conditions of use for the website https://mesinedo.fr/ (hereinafter the "Site") published and operated by MESINEDO.
The terms and conditions for the sale of products from the Site are defined in the General Terms and Conditions of Sale of MESINEDO, available by clicking here.
The customer service department of MESINEDO can be reached at the following contact details:
MESINEDO
Customer Service
Bureau 326, 78 Avenue Des Champs Elysées, 75008 PARIS,
Phone: +33 7 56 44 40 80 (cost of a local call, available Monday to Friday, excluding public holidays)
Email: bonjour@mesinedo.fr
The Publication Director is Mrs. Margaux Morand.
MESINEDO reserves the right to modify these GTCU at any time.
Article 1 - Definitions
For the purposes of these GTCU, capitalized terms, whether used in the singular or plural, have the following meanings:
MESINEDO: designates the company MESINEDO, a simplified joint-stock company (société par actions simplifiée unipersonnelle), with a capital of €1,000, registered with the Paris Trade and Companies Register under number 999 430 929, whose registered office is at Bureau 326, 78 Avenue Des Champs Elysées, 75008 PARIS, represented by Margaux Morand in her capacity as President;
- GTCU: designates these General Terms and Conditions of Use;
- Account: designates the account created by a User on the Site and accessible by said user via a username and password;
- Privacy Policy:designates the confidentiality and personal data protection policy for Users implemented by MESINEDO and accessible by clicking here <Hyperlink to Privacy Policy>, which forms an integral part of these GTCU;
- Personal Data: designates the User’s personal data collected and processed by MESINEDO in the context of browsing the Site, such as, where applicable, the creation and management of their Account and the provision of Services, and under the conditions and terms defined in the Privacy Policy;
- Exclusive Area: designates the part of the Site reserved for Users who own a Product;
- User: designates all Internet users, visitors of the Site, whether they are Customers (within the meaning of the GTC available by clicking here <Hyperlink to GTC>) or not;
- Products: designates the products marketed by MESINEDO via the Site;
- Services: designates the functionalities and services as determined in Article 3 made available to Users and accessible via the Site;
- Site: designates the website published by the company MESINEDO, accessible in particular via the URL https://mesinedo.fr/.
Article 2 - Scope, acceptance, and modification of the GTCU
The GTCU aim to define the conditions under which Users may browse the Site and benefit from the Services.
Accessing or using all or part of the Site and/or the Services implies unconditional and unreserved acceptance of these GTCU by the User.
As these GTCU may be subject to modifications, the applicable conditions are those in force and accessible on the Site on the date the User accesses the Site.
Article 3 - Description of Services
3.1. Description of Site Services
MESINEDO provides Users, through its Site, with access to a number of Services aimed at allowing them, in particular, to benefit from editorial content related to fashion and lifestyle.
All Services provided by MESINEDO and made available to the User are detailed on the Site.
Furthermore, it is recalled that the Site also allows Customers to purchase Products under the terms of the General Terms and Conditions of Sale available by clicking here.
3.2. Description of Exclusive Area Services
Certain Products identified on the Site contain an NFC (Near Field Communication) chip allowing access to the Exclusive Area.
To access the Exclusive Area, the User who owns a Product must scan the Product's NFC chip using a smartphone.
The User then accesses the Site's Exclusive Area, where they must enter the Product's order number, first name, last name, and email address in order to identify the purchased Product.
Once registration is complete, the User accesses the Exclusive Area by scanning the NFC chip and then entering their email address, to which a unique access code is automatically sent.
The User enters the unique access code received at their email address into the Exclusive Area.
Only one access to the Exclusive Area per person (same last name, same first name, same email address) will be permitted, even if a person owns multiple Products.
The User guarantees the accuracy, sincerity, and reliability of the information provided, particularly their Personal Data.
The User must, in particular, provide a single valid and functional email address, which will serve as a means of communication between them and MESINEDO.
Consequently, it is the User's responsibility to update their contact details at any time and as soon as possible via their Account accessible on the Site.
Accordingly, MESINEDO cannot be held liable for any lack of diligence by the User during the subscription, modification, and updating of their Personal Data, or for the resulting consequences of erroneous contact details regarding the delivery of Products.
In the event of resale or transfer of the Product to a third party, the User may submit a request to terminate access to the Exclusive Area to MESINEDO under the conditions provided in Article 12 hereof.
The Services of the Exclusive Area allow, in particular:
- Identifying the purchased Product;
- Accessing exclusive content (articles, lookbooks, videos);
- Benefiting from promotional codes.
The Exclusive Area does not contain any sales area for Products.
Article 4 - Account Creation
To proceed with a purchase of Products and retrieve past Orders (within the meaning of the GTC), the User may create an Account on the Site and provide the requested information, particularly their Personal Data.
Upon creating their Account, the User receives a confirmation email.
Only one Account per person (same last name, same first name, same email address) will be permitted.
The User guarantees the accuracy, sincerity, and reliability of the information provided, particularly their Personal Data.
The User provides, in particular, a single valid and functional email address, which will serve as a means of communication between them and MESINEDO.
Consequently, it is the User's responsibility to update their contact details at any time and as soon as possible via their Account accessible on the Site.
Accordingly, MESINEDO cannot be held liable for any lack of diligence by the User during the subscription, modification, and updating of their Personal Data, or for the resulting consequences of erroneous contact details regarding the delivery of Products.
The User accesses their Account using a username and password that they create themselves when setting up their Account. The User is solely responsible for the use of these identification elements and is required to keep them secret. MESINEDO cannot be held responsible for the loss or theft of these identification elements.
These elements may only be modified at the initiative of the User or MESINEDO in the event that the User forgets their password, upon written request, or in the event of a security risk to the User's Personal Data.
Article 5 - Access and availability of services
MESINEDO makes its best efforts to make its Services available 24 hours a day, 7 days a week, independently of maintenance operations on said Services and/or the Site.
However, MESINEDO reserves the right to interrupt access to all or part of the Services for maintenance and/or improvement work. These interruptions to the Services and/or the Site will, to the extent possible by MESINEDO, be notified to the User in advance, in particular by displaying an alert message on the Site.
In case of emergency, MESINEDO nevertheless reserves the right to suspend all or part of the Services and/or the Site, partially or totally, for a reasonable duration to conduct any required technical operation. These interruptions to the Services and/or the Site shall not entitle the User to any compensation, even if such interruptions occur during the Customer's Product purchase process.
In this respect, MESINEDO is bound by an obligation of means.
Article 6 - Guarantees – Liabilities
By accessing the Site, the User declares, guarantees, and undertakes to:
- access and use the Site and/or the Services in good faith, in a reasonable manner, and not in violation of the terms of these GTCU;
- not use any devices or software other than those provided by MESINEDO intended to i) affect or attempt to affect the proper functioning of the Site and/or the Services, ii) or extract, modify, consult, even in a buffer or temporary memory, or for individual use, all or part of the Site and/or the Services and/or the Products;
- not access and/or use the Site and/or the Services and/or the Products for illicit purposes and/or with the goal of causing damage to the reputation and/or image of MESINEDO and/or other Users, or more generally to infringe upon the rights, including intellectual property rights, of MESINEDO and/or third parties, including other Users;
- not directly or indirectly market the Products, the Services, and/or access to the Services and/or the Site and/or the Products;
- not reuse or exploit all or part of the Site and/or the Services contained therein, particularly for commercial and/or collective purposes and/or for personal purposes in a form and/or via a medium not authorized by MESINEDO and/or other Users;
- not reproduce or represent all or part of the Site and/or the Services for private purposes beyond the legal exceptions provided, in particular by the Intellectual Property Code, or for direct or indirect commercialization, particularly to third parties;
- not limit access to and use of the Site and/or the Services;
- not to modify, including in cache or temporary memory, any mention or element of the Site and/or the Services;
- ensure that the use of the Site and/or Services does not affect or compromise the stability, security, and quality of the Site and/or Services, networks, bandwidth, or infrastructure of MESINEDO, other Internet Users and/or third parties;
- not to contravene the provisions of articles 323-1 to 323-7 of the Penal Code punishing so-called "hacking" practices.
In the event of a breach of any of these obligations, without this list being exhaustive, the Internet User is informed that MESINEDO will have the right to refuse or suspend, unilaterally and without prior notice, their access to all or part of the Services and/or the Site and to suspend, where applicable, access to their Account.
Article 7 - Advertising
MESINEDO reserves the right to broadcast advertising or promotional messages on the Site, including within the framework of the Services.
Article 8 - Limitation of Liability
The Internet User is solely responsible for their use of the Site, as well as the Services they access from the Site.
MESINEDO cannot in any case be held liable in the context of proceedings brought against an Internet User who has been found guilty of non-compliant use of the Site and/or Services.
The Internet User acknowledges and accepts in this respect that they will personally handle any claim or proceeding brought against MESINEDO due to their non-compliant use of the Services and/or the Site.
The Site may contain hypertext links pointing to third-party websites.
In this regard, given the transient nature of the content that may be broadcast on the websites to which said hypertext links point, the liability of MESINEDO cannot be engaged in the event that the content of said third-party websites contravenes the legal and/or regulatory provisions in force.
In any event, MESINEDO cannot be held liable:
- in the event of unavailability of the Services for reasons such as failure of the public electricity network, failure of cable telecommunications networks, loss of connectivity to the Internet network due to public or private operators, including the Internet User, for any reason whatsoever, including strikes, storms, earthquakes, or any other cause having the characteristics of force majeure;
- in the event of use of the Site and/or Services by any Internet User under conditions that do not comply with the terms of these T&Cs or GCS;
- within the limits of the legislation in force, for any indirect damage, including, in particular, loss of profit, data, or any other loss of intangible assets, even if MESINEDO has been informed of the potential for such damages, which may arise from (i) the use or inability to use the Site and/or Services (ii) following access to the Site and/or said Services by an unauthorized Internet User.
MESINEDO cannot be held liable for any malfunction of any kind relating to the Internet User's computer equipment as well as their Internet access connection, when accessing the Site and more generally the Services.
More specifically, MESINEDO cannot guarantee the Internet User of the Services regarding problems with access speeds to the Site and/or Services and/or buffering speeds of the Internet User's computer that they might encounter.
Article 9 - Force Majeure
The liability of MESINEDO cannot be sought if the performance of any of its obligations is prevented or delayed due to a case of force majeure as defined by the case law of the French Courts and article 1351 of the Civil Code, including natural disasters, fires, malfunction or interruption of the telecommunications network or the electrical network.
Article 10 - Intellectual Property
10.1. Copyright on the Site
MESINEDO is the owner or licensee of the intellectual property rights for both the general structure of the Site and its content (texts, slogans, graphics, images, videos, photos, programs, Products, and other content). Therefore, without prejudice to the provisions of article 10.5, any representation, reproduction, modification, distortion, and/or total or partial exploitation of the Site and/or the Services and/or the Products, by any process whatsoever and on any medium whatsoever, without the express and prior authorization of MESINEDO, is prohibited and constitutes acts of copyright infringement.
Similarly, any unauthorized exploitation of the Site and/or the Services and/or the Products engages the criminal and civil liability of the Internet User on the basis of copyright infringement.
The Internet User acknowledges and accepts that access to the Site and/or the Services and/or the Products made available by MESINEDO does not entail any transfer or concession of intellectual property rights (notably copyrights) and other personality rights (image rights, right to privacy) to the benefit of the Internet User.
Access to the Site and the Services and Products is exclusively limited to the private and personal use of the Internet User under the conditions and limits defined in these T&Cs.
10.2. Distinctive signs
The brands, logos, company names, acronyms, trade names, signs, and/or domain names of MESINEDO and/or its commercial partners mentioned on the Site and/or Products, made available by MESINEDO on the Site, constitute distinctive signs that cannot be used without the express and prior authorization of their owner.
Any representation and/or reproduction and/or partial or total exploitation of these distinctive signs is therefore prohibited and constitutes trademark infringement, usurpation of company name, trade name, and domain name, engaging the tortious civil liability of its author.
10.3. Hypertext links
Hypertext links accessible on the Site and/or in the context of the Services, directed towards other Internet sites and generally towards all resources existing on the Internet, cannot engage the liability of MESINEDO.
The Internet User may in no case set up hypertext links to deep pages of the Site, allowing access to the Services, by any technical process intended to bypass the Client's identification field or to scrape all or part of the content of the Services made available by MESINEDO.
The "framing" technique is prohibited, except with the express and prior authorization of MESINEDO.
The Internet User irrevocably acknowledges that the Site and the Services, including the structure and/or ordering of the Products, consist of one or more databases made available to Internet Users by MESINEDO in its capacity as producer of said databases within the meaning of the provisions of articles L.341-1 and following of the Intellectual Property Code.
Therefore, in accordance with the provisions of article L. 342-1 of the same Code, the Internet User refrains from:
- extracting by permanent or temporary transfer all or a qualitatively or quantitatively substantial part of the content of one or more of the databases accessible on the Site and/or the Services, including the structure and/or ordering of the Products, to another medium, by any means and in any form whatsoever, including for the purposes of use or consultation by media and/or process(es) not authorized by MESINEDO;
- reusing, by making available to the public all or a qualitatively or quantitatively substantial part of the content of one or more of the databases accessible on the Site and/or the Services, including the structure and/or ordering of the Products, in any form whatsoever, including by a hypertext link, media and/or process(es) not authorized by MESINEDO;
- constituting, editing, maintaining, updating, importing, exporting, making available to third parties, free of charge or for payment, and participating in the aforementioned acts, of a competing database derived from all or part of one or more of MESINEDO's databases;
- visualizing on a screen by any process or media other than those through which MESINEDO intends to disclose the Site and the Services, including the structure and/or ordering of the Products;
- generally, any extraction, use, storage, reproduction, representation, or conservation, direct or indirect, partial or total, including in buffer or temporary memory, qualitatively or quantitatively substantial of the content of one or more of MESINEDO's databases, committed by any of the processes referred to above, is strictly prohibited, including by media not authorized by MESINEDO.
10.5. Content of the Services
The Internet User acknowledges and accepts that access to the Site and the Services made available to them by MESINEDO does not entail any transfer or concession of intellectual property rights (notably copyrights) and other rights for their benefit, with the exception of those concerning the conditions and modalities of the T&Cs and GCS.
The Internet User acknowledges and accepts that the private and personal use granted to them by MESINEDO, by virtue of access to its Services, excludes in particular access to the Services with a view to collective use of its content, the reproduction, representation, resale, exchange, rental, transfer to a third party, modification, adaptation, correction, whether free of charge or for payment, of all or part of the Site, the Services, and their content.
Article 11 - Personal Data Protection
The Personal Data of the Internet User is processed in accordance with the MESINEDO Privacy Policy, accessible by clicking here.
Article 12 - Assistance – Complaint
For any information, question, or complaint of a technical nature or relating to the Services, the Client is invited to send their request to the following contact details:
MESINEDO
Customer Service
Bureau 326, 78 Avenue Des Champs Elysées, 75008 PARIS,
Phone: +33 7 56 44 40 80 (cost of a local call available from Monday to Friday, excluding public holidays)
Email: bonjour@mesinedo.fr
Article 13. Miscellaneous Provisions
Except for specific provisions in these T&Cs, correspondence exchanged between MESINEDO and the Internet User is mainly carried out by email.
Pursuant to articles 1366 and following of the Civil Code, the Internet User acknowledges and accepts that the information provided by MESINEDO by email and/or through the Services and/or the Site shall be authentic between them and MESINEDO.
Elements such as the time of receipt or transmission, as well as the quality of the data received, shall be authentic with priority as they appear on the aforementioned media, or as authenticated by the computerized procedures of MESINEDO, unless the Internet User provides written proof to the contrary.
The evidentiary value of information provided by the Site is that granted to an original within the meaning of a written paper document, signed by hand.
13.2. Entirety of the T&Cs
These T&Cs express the entirety of the obligations of MESINEDO and the Internet User relating to their subject matter. The fact that one of the parties does not avail themselves of a breach by the other party of any of the obligations referred to herein shall not be interpreted in the future as a waiver of the obligation in question.
In the event that one or more stipulations of these T&Cs are considered void, deemed unwritten, or declared as such in application of a law, a regulation, or following a decision of a competent jurisdiction having the authority of res judicata in the last resort, the other stipulations will retain their full force and scope and will remain fully applicable, unless the invalid stipulation(s) were of a substantial nature and their disappearance called into question the contractual balance.
In case of interpretation difficulties between one of the headings appearing at the beginning of the clauses of these T&Cs and one of the clauses, the headings will be declared non-existent.
Article 14 - Applicable Law and Dispute Resolution
These T&Cs are subject to French law.
In the event of any dispute that may arise in connection with these T&Cs, their interpretation and consequences, or with acts supplementing or modifying them, the User shall contact MESINEDO in order to seek an amicable solution. Any complaint to MESINEDO must be made in writing.
In accordance with the provisions of Articles L.611-1 and R 612-1 et seq. of the Consumer Code regarding the amicable settlement of disputes: when the consumer has sent a written complaint to the professional and has not obtained satisfaction or a response within a period of two months, they may submit their complaint free of charge to the consumer mediator. The mediator must be contacted within a maximum period of one year from the initial complaint.
The mediator is:
CM2C
49 rue de Ponthieu
75008 PARIS
Tel: 01 89 47 00 14
Website: https://www.cm2c.net/declarer-un-litige.php
Email: litiges@cm2c.net
The referral must be made:
- either by completing the form provided for this purpose on the website https://www.cm2c.net/declarer-un-litige.php ;
- or by mail addressed to CM2C.
Failing an amicable settlement, any dispute to which the T&Cs may give rise will be submitted to the competent French courts.